Category: Digitising Public Services

This award is to celebrate teams that are helping bring governments into the twenty-first century by digitising their services.

The Winner: Working Group for Digital Transformation, Brazil

Brazil saw astonishing digital transformation in 2019 – in the first six months of 2019, the Brazilian government transformed 311 public services by making them 100% digital. The Working Group for Digital Transformation is an initiative from the National Council of Secretaries of Public Administration in Brazil (CONSAD), along with the Brazilian Association of Public Information, Communication and Technology entities from the states. The Working Group has helped develop a common strategy for the development of states’ digital transformation agendas and projects.